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AI voice receptionist for veterinary practices

You're in consult.
So is everyone else.

The phone rings while three people are in the waiting room and someone is crying on line two. An AI that answers every call, books the routine ones, writes down the symptoms — and gets a real emergency to a person immediately.

Call (941) 368-3313

Works with the number you already have. No hardware, no install.

Books consults
and vaccinations
Writes down
the symptoms
Escalates
emergencies

A plush peach wearing a call-centre headset on a veterinary reception desk beside a coiled dog lead and a ceramic bowl.

Peachy Vet

For veterinary practices

Call our reception. It is a real agent.

Peachy Vet runs the actual product, not a recording. Book a vaccination, then say your dog has eaten something and hear how fast it changes gear.

00:00 Not connected

Sign in to talk to it. The demo runs a real voice session, so we ask who you are first. It takes about twenty seconds and the account is free.

I already have one

Built for veterinary practices

The things a practice actually needs

Books consults and vaccinationsAt the right length, with the animal's name on the appointment so reception is not guessing.

Writes the history downWhat is wrong, since when, which animal — so the vet reads a history instead of 'please call back'.

Escalates a real emergencyRoad accident, poisoning, breathing, a seizure, collapse — it stops booking and gets a person immediately.

Handles a distressed ownerCalm, unhurried, and never offering an opinion on whether it sounds serious.

Works with what you already run

ezyVet Cornerstone AVImark Covetrus Pulse Vetspire Shepherd Provet Cloud Digitail DaySmart Vet

Tell us what you run. If it has an API we connect to it; if it does not, we will still find a way in — most of these export, and we have done stranger things. Integration is work we do, not an add-on you buy.

Pricing

$69.45 a month.
Cheaper the more it talks.

Your first 463 conversation minutes are included. After that, every minute is just 10¢ — lower than the effective base rate. No seats, no setup fee, no surprise tiers.

$69.45 / month

463 minutes included — about fifteen calls a day

✓Every call answered, no limit at once

✓10¢ per extra minute

✓Bookings, orders, transfers & messages

✓Searchable transcript of every call

✓Six languages included

✓Keep the number you already have

Ringing is free, and a call too short to be a conversation is not billed. Text confirmations are 5¢ each, only when you send one. A new number is optional at $10 a month.

Your estimate

What would Peachy cost you?

Live calculator

Calls per day

20 calls

2100200

Text confirmations per day

0 texts

02040

Billed minutes a month600

Included463 min

Extra minutes at 10¢$13.70

Per month$83.15

No number change

Forward the number your customers already know. $0 extra.

Need a new number?

Add one for $10 a month.

Not sure how many calls you get? One of our engineers will work it out with you — and set the agent up while you are on the line.

Inside the console

You get a console, not a black box.

Six screens is the whole of it — four to set your agent up, two you live in afterwards. Change something and it takes effect on the next call.

Set up your agent

The agent's prompt screen, showing its business instructions and the context added automatically.

Write what it knows

Plain English, not a decision tree. Your hours, your rules, your tone.

The document library, showing uploaded business files and which are marked public.

Hand it your documents

Drop in a price list or your practice leaflet and mark it public. It answers from those, never your private files.

The tools screen, with each capability switched on or off and the writing ones labelled.

Decide what it may do

Twelve things, each on or off. The ones that change something are marked WRITES.

Voice settings for tone, formality, reply length and maximum call length.

Pick how it sounds

Which voice, how warm, how formal, and a hard cap on call length.

Then live in these

A call transcript, showing the conversation line by line.

Read back every call

Each one written down, line by line.

The usage screen, showing billed minutes, call count and average length.

Watch what it costs

Minutes, calls and average length, split by phone or web.

Send a message

Tell us about
your business.

Give us the basics and what you want Peachy to handle. We’ll come back with a clear answer on what we can set up for you — your hours, your fee list, your people on the transfer list.

✓No sales maze. You’ll hear from a real person.

✓Keep the number you already give out.

✓We’ll tell you plainly what Peachy can handle.

Want to hear it first? Ring +1 (941) 368-3313 — that number is answered by Peachy Voice itself, not by us.
To reach a person, email info@peachyassist.com.

A few details

What should Peachy help with?

Takes about a minute

First name

Last name

Business name

What do you do?

How should we reach you?

Tell us briefly about your business A few sentences is plenty.

We normally come back within a few hours by email, in working hours. If you asked for a call, we ring at the time you picked.

How it works

Live on your line in three steps.

No new phone system. You keep your number and your handset; we just stop letting it ring out.

Tell it about your business

Hours, address, which vet works which day, who to put people through to. Ten minutes of setup, in plain English, not a config file.

Forward your number

Point your existing line at us — always, or only when nobody picks up within four rings. Your call, changeable any time.

Read what it did

Every call arrives as a transcript with what was booked, ordered, or passed on. Nothing happens off the record.

What it actually does

Not a phone tree. A conversation.

It listens, understands and acts — writing to your diary and your order list while the caller is still talking.

Books consults

Routine consults, vaccinations, the longer appointments — booked at the right length, read back, with the animal's name on it.

Takes the symptoms

What's wrong, since when, which animal — written down properly so the vet reads a history rather than a message saying 'call back'.

Records the call, if you want

Switch it on per business and every call is kept alongside its transcript. Callers are told at the start — that is the law in Florida, California and a dozen other states, so we say it rather than leave it to you.

Answers the basics

Hours, parking, out-of-hours cover, where to park a van with a horse box. The questions that fill the morning.

Follows the caller

English, Spanish, French, German, Italian and Portuguese — nine regional voices between them. It switches the moment they do. No menu, no "press two for Spanish".

Writes everything down

Every call becomes a searchable transcript — who rang, what they wanted, what it said back, what it booked. No "I think they said Tuesday". Keep the audio too, if you turn recording on.

Handover

It knows when it is out of its depth.

Most phone AI has one failure mode: it keeps talking. This one does not. An angry customer, a supplier, a regular who always speaks to the owner — it stops, says who it is fetching, and rings them. Two seconds, warm, with the reason attached.

You decide who is on the list and what reaches them. "Anything about a refund goes to Maria. Anything after nine goes to my mobile."

And if nobody picks up, it takes a message properly — name, number, what they wanted — instead of dropping the call.

Escalating · Melissa 00:22

CallerI've been charged twice and I'd like to speak to a manager.
AgentOf course — putting you through to Maria now.
Transferred · Maria · reason: double charge

Start to finish

What happens when the phone rings.

Every call takes the same path. It ends one of two ways, and you can see which from the transcript afterwards.

A customer rings

Your usual number. They have no app to download and nothing to set up.

Peachy answers

On the first ring, in the caller's own language, knowing your hours, your fees and who is on.

It handles it Books, records, escalates — then writes it down.

Consult bookedSymptoms recordedFees quotedEmergency escalated

Or it fetches you Complaint, supplier, a regular who always asks for you — it says who is coming and rings them, with the reason attached. Nobody there? It takes a proper message.

And either way, it is all written down

Every call becomes a searchable transcript — the whole conversation, not a summary. The caller's number is captured whether or not they booked anything, along with whatever they gave you: their name, a callback number, what they were after, what they ordered. Over a few months that is a contact list of everyone who ever rang you, which is not something a missed call leaves behind.

Full transcriptCaller numberNameWhat they wantedWhat was bookedCall length

However people find you

Three ways to reach your agent. Use any, or all three.

They are not alternatives to each other — most businesses end up with two, and none of them replaces the others.

Keep your own number

The number already on your door, your van and your practice listing. You forward it to us — always, or only when nobody picks up after a few rings. No extra cost

Take a new number

A fresh line of your own, in the area code you want, live the same day. Useful for a second location, a campaign you want to measure on its own, or simply keeping the old number for people you know.

$10 a month

No number at all

A call button on your website or in your app. Whoever presses it talks to the same agent through the browser — nothing dialled, no carrier, no call charge to either of you. Customers abroad and anyone without a local number get straight through.

Included

The button, on your own page

One line of code where you want it. The person pressing it needs nothing but the internet connection they are already using to read your site.

The demo further up this page is exactly that button. You have already used it.

Fitting in

It works with what you already run.

The agent does not keep its own private diary. Each thing it can do — take a booking, place an order, look one up — points at a system, and which system is a setting rather than a rebuild.

Booking and diary systemsSo a consult booked on the phone is in the same diary reception already works from, the moment the call ends.

Practice management systemsAppointments land in the system reception already uses. We are integrating with the common veterinary platforms now — tell us which one you use.

Your customer recordsCallers are recognised next time, and what they wanted goes where your team already looks.

Set up for you

Calls that go out, not just come in

Vaccination reminders, annual health checks, the post-op follow-up somebody always means to make. Your agent can ring those owners in the same voice it answers in.

This one is not a switch in the product — we set it up with you: which list, what it says, which hours it may ring, and who it must never call. Tell us what you want it to do and we will tell you honestly what it takes.

Running something we have not connected yet? That is normal, and it is work we do — tell us what it is and we will say honestly whether it is an afternoon or a project.

Questions

Veterinary questions

What happens if somebody's animal is in trouble?

It stops booking. A road accident, poisoning, difficulty breathing, a seizure or a collapse ends the booking flow and gets a person on the call, with the location and the animal already taken.

Does it work with ezyVet or Cornerstone?

Those, plus AVImark, Covetrus Pulse, Vetspire, Shepherd, Provet Cloud, Digitail and DaySmart Vet. Appointments land in the system reception already uses.

Will it tell an owner whether something sounds serious?

Never. It takes the symptoms in the owner's words and writes them down for the vet to read. An opinion from a phone system is the one thing a practice cannot afford to give.

Will my customers know it is not a person?

It says so. Every call opens by naming your business and saying it is an AI assistant — that is not optional and not something you can switch off, because in several states it is the law. What callers notice is that somebody picked up on the first ring at nine at night.

What happens if it cannot answer something?

It says so plainly and hands over — to a person on your transfer list if somebody is available, or by taking a full message with a callback number if not. It is built to refuse rather than guess, which for a veterinary practice is the whole point.