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AI voice receptionist for florists

Hands full of stems.
That's an order.

Half the calls a florist gets are urgent and emotional — a funeral tribute for Thursday, an apology bouquet for this afternoon. Both are lost entirely if nobody picks up. An AI that takes the order, the address and the card message while you keep conditioning.

Call (941) 368-3313

Works with the number you already have. No hardware, no install.

Takes bouquet
orders
Books the
delivery slot
Writes the
card message

A plush peach wearing a call-center headset on a florist's bench beside eucalyptus and a pair of snips.

Peachy Flowers

For florists

Call our line. It is a real agent.

Peachy Flowers runs the actual product, not a recording. Order a bouquet for this afternoon, then dictate the message for the card.

00:00 Not connected

Sign in to talk to it. The demo runs a real voice session, so we ask who you are first. It takes about twenty seconds and the account is free.

I already have one

Built for florists

The things a florist actually needs

Takes the brief properlyOccasion, budget, colors to use and colors to avoid. Enough for a bench to make something without calling back.

Card message word for wordRead back exactly as dictated. The part customers care most about and the part most often typed wrong.

Books the delivery slotAddress, door code, whether anybody is in — taken up front, so nothing comes back in the van at five.

Holds the same-day cut-offIt says yes when the bench can still do it and no when it cannot, instead of promising and disappointing.

Works with what you already run

FloristWare Details Flowers FTD Mercury Teleflora Dove Hana POS Lovingly BloomNation Shopify

Tell us what you run. If it has an API we connect to it; if it does not, we will still find a way in — most of these export, and we have done stranger things. Integration is work we do, not an add-on you buy.

Pricing

From $69 a month.
Cheaper the more it talks.

Four sizes of the same product — every plan has every feature. What changes is how much talking is included, and how many callers it can answer at the same time. Tap one to see what it covers, or move the slider and it picks the cheapest plan for you.

In every plan

✓Bookings, orders, transfers & messages

✓No phone menu, no hold music

✓Searchable transcript of every call

✓Speaks your callers’ language, and switches when they do

✓Keep the number you already have

✓No setup fee, no seats, no contract

Go over and we move you to the plan that fits — you never pay more than the next plan up costs. Past the largest plan, extra minutes are 50¢. Ringing is free, and a call too short to be a conversation is not billed. Text confirmations are 5¢ each, only when you send one. A new number is optional at $10 a month.

Your estimate

What would Peachy cost you?

Live calculator

Calls per day

10 calls

2100200

Text confirmations per day

0 texts

02040

Billed minutes a month300

Cheapest plan for thatSingle line — $69

Included450 min

Per month$69

No number change

Forward the number your customers already know. $0 extra.

Need a new number?

Add one for $10 a month.

Not sure how many calls you get? Start on Single line — the free week shows you the real number, and we move you to the plan that fits from there.

Inside the console

You get a console, not a black box.

Six screens is the whole of it — four to set your agent up, two you live in afterwards. Change something and it takes effect on the next call.

Set up your agent

The agent's prompt screen, showing its business instructions and the context added automatically.

Write what it knows

Plain English, not a decision tree. Your hours, your rules, your tone.

The document library, showing uploaded business files and which are marked public.

Hand it your documents

Drop in your bouquet prices and delivery area and mark it public. It answers from that, never your private files.

The tools screen, with each capability switched on or off and the writing ones labelled.

Decide what it may do

Twelve things, each on or off. The ones that change something are marked WRITES.

Voice settings for tone, formality, reply length and maximum call length.

Pick how it sounds

Which voice, how warm, how formal, and a hard cap on call length.

Then live in these

A call transcript, showing the conversation line by line.

Read back every call

Each one written down, line by line.

The usage screen, showing billed minutes, call count and average length.

Watch what it costs

Minutes, calls and average length, split by phone or web.

Send a message

Tell us about
your business.

Give us the basics and what you want Peachy to handle. We’ll come back with a clear answer on what we can set up for you — your hours, your bouquet prices and delivery area, your people on the transfer list.

✓No sales maze. You’ll hear from a real person.

✓Keep the number you already give out.

✓We’ll tell you plainly what Peachy can handle.

Want to hear it first? Call +1 (941) 368-3313 — that number is answered by Peachy Voice itself, not by us.
To reach a person, email info@peachyassist.com.

A few details

What should Peachy help with?

Takes about a minute

First name

Last name

Business name

What do you do?

How should we reach you?

Tell us briefly about your business A few sentences is plenty.

We normally come back within a few hours by email, in working hours. If you asked for a call, we call at the time you picked.

How it works

Live on your line in three steps.

No new phone system. You keep your number and your handset; we just stop letting it ring out.

Tell it about your business

Hours, address, your bouquet prices and delivery area, who to put people through to. We set it up with you on a short call — in plain English, not a config file.

Forward your number

Point your existing line at us — always, or only when nobody picks up within four rings. Your call, changeable any time.

Read what it did

Every call arrives as a transcript with what was booked, ordered, or passed on. Nothing happens off the record.

What it actually does

Not a phone tree. A conversation.

It listens, understands and acts — writing to your calendar and your order list while the caller is still talking.

Books the delivery

Which day, which slot, the address and the door code — taken properly, so nothing comes back at five in the van.

Takes the order

Occasion, colors, budget and the message for the card, word for word — read back before anybody hangs up.

Records the call, if you want

Switch it on per business and every call is kept alongside its transcript. Callers are told at the start — that is the law in Florida, California and a dozen other states, so we say it rather than leave it to you.

Answers the basics

Hours, delivery area, same-day cut-off, whether you do funerals and weddings, whether you deliver to the hospital. Asked on nearly every call.

Follows the caller

Speaks your callers’ language, and switches when they do — English, Spanish, Turkish, and many more. No menu, no "press two".

Writes everything down

Every call becomes a searchable transcript — who called, what they wanted, what it said back, what it booked. No "I think they said Tuesday". Keep the audio too, if you turn recording on.

Handover

It knows when it is out of its depth.

Most phone AI has one failure mode: it keeps talking. This one does not. An angry customer, a supplier, a regular who always speaks to the owner — it stops, says who it is fetching, and calls them. Two seconds, warm, with the reason attached.

You decide who is on the list and what reaches them. "Anything about a refund goes to Maria. Anything after nine goes to my cell."

And if nobody picks up, it takes a message properly — name, number, what they wanted — instead of dropping the call.

Escalating · Melissa 00:22

CallerI've been charged twice and I'd like to speak to a manager.
AgentOf course — putting you through to Maria now.
Transferred · Maria · reason: double charge

Start to finish

What happens when the phone rings.

Every call takes the same path. It ends one of two ways, and you can see which from the transcript afterwards.

A customer calls

Your usual number. They have no app to download and nothing to set up.

Peachy answers

On the first ring, in the caller's own language, knowing your hours, your prices and your bouquet prices and delivery area.

It handles it Books, answers, records — then writes it down.

Order takenDelivery bookedCard message notedCut-off explained

Or it fetches you Complaint, supplier, a regular who always asks for you — it says who is coming and calls them, with the reason attached. Nobody there? It takes a proper message.

And either way, it is all written down

Every call becomes a searchable transcript — the whole conversation, not a summary. The caller's number is captured whether or not they booked anything, along with whatever they gave you: their name, a callback number, what they were after, what they ordered. Over a few months that is a contact list of everyone who ever called you, which is not something a missed call leaves behind.

Full transcriptCaller numberNameWhat they wantedWhat was bookedCall length

However people find you

Three ways to reach your agent. Use any, or all three.

They are not alternatives to each other — most businesses end up with two, and none of them replaces the others.

Keep your own number

The number already on your window, your van and your listings. You forward it to us — always, or only when nobody picks up after a few rings. No extra cost

Take a new number

A fresh line of your own, in the area code you want, live the same day. Useful for a second location, a campaign you want to measure on its own, or simply keeping the old number for people you know.

$10 a month

No number at all

A call button on your website or in your app. Whoever presses it talks to the same agent through the browser — nothing dialled, no carrier, no call charge to either of you. Customers abroad and anyone without a local number get straight through.

Included

The button, on your own page

One line of code where you want it. The person pressing it needs nothing but the internet connection they are already using to read your site.

The demo further up this page is exactly that button. You have already used it.

Fitting in

It works with what you already run.

The agent does not keep its own private calendar. Each thing it can do — take a booking, place an order, look one up — points at a system, and which system is a setting rather than a rebuild.

Booking and calendar systemsSo something taken on the phone is in the same book you already work from, the moment the call ends.

Order books and POS systemsOrders and delivery runs land where the bench already works from. We are integrating with the common florist systems now — tell us which one you use.

Your customer recordsIt can look up what a caller already has booked, and every call — with the caller’s number — lands where your team already looks.

Set up for you

Calls that go out, not just come in

A call the morning of a delivery to confirm somebody is in, and a reminder a week before the anniversary they ordered for last year.

This one is not a switch in the product — we set it up with you: which list, what it says, which hours it may call, and who it must never call. Tell us what you want it to do and we will tell you honestly what it takes.

Running something we have not connected yet? That is normal, and it is work we do — tell us what it is and we will say honestly whether it is an afternoon or a project.

Questions

Florist questions

Will it get the card message right?

It reads the message back word for word before ending the call. That is the part customers care most about and the part most often typed wrong from a note scribbled between deliveries.

Does it work with FloristWare or FTD Mercury?

Those, plus Details Flowers, Teleflora Dove, Hana POS, Lovingly, BloomNation and Shopify. Orders and delivery runs land where the bench already works from.

Can it handle a funeral order properly?

It takes them gently and never rushes — the tribute type, the date, the funeral director, the message. Anything large or unusual goes to you rather than being half-taken over the phone.

Will it promise same-day delivery it cannot do?

No. It holds whatever cut-off you set and says no after it, which costs you one order and saves you the one you would have disappointed.

Will my customers know it is not a person?

It says so. Every call opens by naming your business and saying it is an AI assistant — that is not optional and not something you can switch off, because in several states it is the law. What callers notice is that somebody picked up on the first ring at nine at night.