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AI voice receptionist for bakeries

Both hands in dough.
That's a cake order.

A bakery phone rings with the most valuable call of the week — somebody's wedding, somebody's eightieth — usually at six in the morning when every hand is covered in flour. An AI that answers it, takes the details, and books the tasting.

Call (941) 368-3313

Works with the number you already have. No hardware, no install.

Takes celebration
cake orders
Quotes the
lead time
Books the
tasting

A plush peach wearing a call-center headset on a floured wooden counter beside a sourdough loaf and a piping bag.

Peachy Bakehouse

For bakeries

Call our bakery. It is a real agent.

Peachy Bakehouse runs the actual product, not a recording. Order a birthday cake for Saturday, then ask whether they do wedding cakes.

00:00 Not connected

Sign in to talk to it. The demo runs a real voice session, so we ask who you are first. It takes about twenty seconds and the account is free.

I already have one

Built for bakeries

The things a bakery actually needs

Takes the whole cake orderSize, flavour, the writing on top, allergies, collection date — read back, so nothing is remembered wrong at six in the morning.

Protects the lead timeThree days on a celebration cake, two weeks on tiers. It will not promise Saturday on a Friday afternoon.

Books the tastingThe sit-down that turns a wedding inquiry into a booking, on the calendar before they have called anybody else.

Allergies in their wordsWritten down verbatim and flagged, never paraphrased. The one thing a bakery cannot get slightly wrong.

Works with what you already run

Square Shopify Lightspeed Cybake BakeSmart Streamline Clover

Tell us what you run. If it has an API we connect to it; if it does not, we will still find a way in — most of these export, and we have done stranger things. Integration is work we do, not an add-on you buy.

Pricing

From $69 a month.
Cheaper the more it talks.

Four sizes of the same product — every plan has every feature. What changes is how much talking is included, and how many callers it can answer at the same time. Tap one to see what it covers, or move the slider and it picks the cheapest plan for you.

In every plan

✓Bookings, orders, transfers & messages

✓No phone menu, no hold music

✓Searchable transcript of every call

✓Speaks your callers’ language, and switches when they do

✓Keep the number you already have

✓No setup fee, no seats, no contract

Go over and we move you to the plan that fits — you never pay more than the next plan up costs. Past the largest plan, extra minutes are 50¢. Ringing is free, and a call too short to be a conversation is not billed. Text confirmations are 5¢ each, only when you send one. A new number is optional at $10 a month.

Your estimate

What would Peachy cost you?

Live calculator

Calls per day

10 calls

2100200

Text confirmations per day

0 texts

02040

Billed minutes a month300

Cheapest plan for thatSingle line — $69

Included450 min

Per month$69

No number change

Forward the number your customers already know. $0 extra.

Need a new number?

Add one for $10 a month.

Not sure how many calls you get? Start on Single line — the free week shows you the real number, and we move you to the plan that fits from there.

Inside the console

You get a console, not a black box.

Six screens is the whole of it — four to set your agent up, two you live in afterwards. Change something and it takes effect on the next call.

Set up your agent

The agent's prompt screen, showing its business instructions and the context added automatically.

Write what it knows

Plain English, not a decision tree. Your hours, your rules, your tone.

The document library, showing uploaded business files and which are marked public.

Hand it your documents

Drop in your cake price list and mark it public. It answers from that, never your private files.

The tools screen, with each capability switched on or off and the writing ones labelled.

Decide what it may do

Twelve things, each on or off. The ones that change something are marked WRITES.

Voice settings for tone, formality, reply length and maximum call length.

Pick how it sounds

Which voice, how warm, how formal, and a hard cap on call length.

Then live in these

A call transcript, showing the conversation line by line.

Read back every call

Each one written down, line by line.

The usage screen, showing billed minutes, call count and average length.

Watch what it costs

Minutes, calls and average length, split by phone or web.

Send a message

Tell us about
your business.

Give us the basics and what you want Peachy to handle. We’ll come back with a clear answer on what we can set up for you — your hours, your cake prices, your people on the transfer list.

✓No sales maze. You’ll hear from a real person.

✓Keep the number you already give out.

✓We’ll tell you plainly what Peachy can handle.

Want to hear it first? Call +1 (941) 368-3313 — that number is answered by Peachy Voice itself, not by us.
To reach a person, email info@peachyassist.com.

A few details

What should Peachy help with?

Takes about a minute

First name

Last name

Business name

What do you do?

How should we reach you?

Tell us briefly about your business A few sentences is plenty.

We normally come back within a few hours by email, in working hours. If you asked for a call, we call at the time you picked.

How it works

Live on your line in three steps.

No new phone system. You keep your number and your handset; we just stop letting it ring out.

Tell it about your business

Hours, address, cake prices, lead times, who to put people through to. We set it up with you on a short call — in plain English, not a config file.

Forward your number

Point your existing line at us — always, or only when nobody picks up within four rings. Your call, changeable any time.

Read what it did

Every call arrives as a transcript with what was booked, ordered, or passed on. Nothing happens off the record.

What it actually does

Not a phone tree. A conversation.

It listens, understands and acts — writing to your calendar and your order list while the caller is still talking.

Books the tasting

The sit-down that turns a wedding inquiry into a booking — on the calendar before the caller has called anybody else.

Takes the cake order

Size, flavour, writing on top, collection date, allergies — all of it, read back, instead of three of the five remembered later.

Records the call, if you want

Switch it on per business and every call is kept alongside its transcript. Callers are told at the start — that is the law in Florida, California and a dozen other states, so we say it rather than leave it to you.

Answers the basics

Hours, lead time, whether you do gluten free, whether you deliver, how much notice for a tiered cake. Every call asks three of them.

Follows the caller

Speaks your callers’ language, and switches when they do — English, Spanish, Turkish, and many more. No menu, no "press two".

Writes everything down

Every call becomes a searchable transcript — who called, what they wanted, what it said back, what it booked. No "I think they said Tuesday". Keep the audio too, if you turn recording on.

Handover

It knows when it is out of its depth.

Most phone AI has one failure mode: it keeps talking. This one does not. An angry customer, a supplier, a regular who always speaks to the owner — it stops, says who it is fetching, and calls them. Two seconds, warm, with the reason attached.

You decide who is on the list and what reaches them. "Anything about a refund goes to Maria. Anything after nine goes to my cell."

And if nobody picks up, it takes a message properly — name, number, what they wanted — instead of dropping the call.

Escalating · Melissa 00:22

CallerI've been charged twice and I'd like to speak to a manager.
AgentOf course — putting you through to Maria now.
Transferred · Maria · reason: double charge

Start to finish

What happens when the phone rings.

Every call takes the same path. It ends one of two ways, and you can see which from the transcript afterwards.

A customer calls

Your usual number. They have no app to download and nothing to set up.

Peachy answers

On the first ring, in the caller's own language, knowing your prices, your lead times and what you can do by Saturday.

It handles it Takes orders, quotes, books tastings — then writes it down.

Cake orderedLead time quotedTasting bookedAllergy noted

Or it fetches you Complaint, supplier, a regular who always asks for you — it says who is coming and calls them, with the reason attached. Nobody there? It takes a proper message.

And either way, it is all written down

Every call becomes a searchable transcript — the whole conversation, not a summary. The caller's number is captured whether or not they booked anything, along with whatever they gave you: their name, a callback number, what they were after, what they ordered. Over a few months that is a contact list of everyone who ever called you, which is not something a missed call leaves behind.

Full transcriptCaller numberNameWhat they wantedWhat was bookedCall length

However people find you

Three ways to reach your agent. Use any, or all three.

They are not alternatives to each other — most businesses end up with two, and none of them replaces the others.

Keep your own number

The number already on your window, your boxes and your listings. You forward it to us — always, or only when nobody picks up after a few rings. No extra cost

Take a new number

A fresh line of your own, in the area code you want, live the same day. Useful for a second location, a campaign you want to measure on its own, or simply keeping the old number for people you know.

$10 a month

No number at all

A call button on your website or in your app. Whoever presses it talks to the same agent through the browser — nothing dialled, no carrier, no call charge to either of you. Customers abroad and anyone without a local number get straight through.

Included

The button, on your own page

One line of code where you want it. The person pressing it needs nothing but the internet connection they are already using to read your site.

The demo further up this page is exactly that button. You have already used it.

Fitting in

It works with what you already run.

The agent does not keep its own private calendar. Each thing it can do — take a booking, place an order, look one up — points at a system, and which system is a setting rather than a rebuild.

Booking and calendar systemsSo a cake ordered on the phone is on the same board the bakers already work from, the moment the call ends.

Order books and POS systemsCake orders land on the board the bakers already work from. We are integrating with the common bakery systems now — tell us which one you use.

Your customer recordsIt can look up what a caller already has booked, and every call — with the caller’s number — lands where your team already looks.

Set up for you

Calls that go out, not just come in

A reminder the day before a collection, and a call to last year's birthday orders two weeks before the date comes round again.

This one is not a switch in the product — we set it up with you: which list, what it says, which hours it may call, and who it must never call. Tell us what you want it to do and we will tell you honestly what it takes.

Running something we have not connected yet? That is normal, and it is work we do — tell us what it is and we will say honestly whether it is an afternoon or a project.

Questions

Bakery questions

Can it take a celebration cake order?

Size, flavour, the writing on top, allergies and the collection date, read back before the call ends. The orders that go wrong are the ones taken on a floury hand at six in the morning.

Will it promise a cake we cannot make in time?

No. It holds whatever lead time you set — three days on a celebration cake, two weeks on tiers — and offers the first date that actually works instead of the date the caller wanted.

What about wedding cakes?

Those go to you. A wedding cake is a conversation and a tasting, not a phone order, so the agent books the tasting and hands the inquiry over.

Will my customers know it is not a person?

It says so. Every call opens by naming your business and saying it is an AI assistant — that is not optional and not something you can switch off, because in several states it is the law. What callers notice is that somebody picked up on the first ring at nine at night.

What happens if it cannot answer something?

It says so plainly and hands over — to a person on your transfer list if somebody is available, or by taking a full message with a callback number if not. It is built to refuse rather than guess, which for this trade is the whole point.